We cannot explain that. You have to ask them. It's a behaviour of their server.
- martin
RETR
command to the server and the served fails the command with "550 File not found" response.
. 2020-09-25 10:15:03.530 File: '/reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip' [2020-09-25T08:57:00.000Z] [827884]
. 2020-09-25 10:15:03.530 Copying "/reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip" to local directory started.
. 2020-09-25 10:15:03.530 Binary transfer mode selected.
. 2020-09-25 10:15:03.530 Starting download of /reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip
> 2020-09-25 10:15:03.530 TYPE I
< 2020-09-25 10:15:03.593 200 Command okay
> 2020-09-25 10:15:03.593 PASV
< 2020-09-25 10:15:03.686 227 Entering passive mode (193,57,145,107,78,94).
> 2020-09-25 10:15:03.686 RETR SAI_340895363327_YAZEFF.ERIC_19884A.zip
. 2020-09-25 10:15:03.686 Connecting to 193.57.145.107:20062 ...
< 2020-09-25 10:15:03.764 550 File not found
. 2020-09-25 10:15:03.764 Copying files from remote side failed.
* 2020-09-25 10:15:03.764 (ExtException) **Copying files from remote side failed.**
* 2020-09-25 10:15:03.764 File not found
. 2020-09-25 10:15:03.764 Asking user:
. 2020-09-25 10:15:03.764 Error transferring file '/reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip'. ("Copying files from remote side failed.","File not found")
< 2020-09-25 10:15:03.764 Script: Error transferring file '/reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip'.
< 2020-09-25 10:15:03.764 Script: Copying files from remote side failed.