<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
Select an item in the directory tree then start typing.
Easily reproduce able and happens often.
Also sometimes get error: External exception EEFFACE
<If relevant, consider attaching a session log file or a screenshot)>
Last few lines of log before crash:
. 2022-01-30 21:24:17.776 Getting real path for '/home31/jontron123/www'
> 2022-01-30 21:24:17.776 Type: SSH_FXP_REALPATH, Size: 31, Number: 12816
< 2022-01-30 21:24:17.776 Type: SSH_FXP_NAME, Size: 679, Number: 12556
. 2022-01-30 21:24:17.776 Attempt to close connection due to fatal exception:
* 2022-01-30 21:24:17.776 SFTP protocol violation: Invalid message number 12556 (expected 12816).
. 2022-01-30 21:24:17.776 Closing connection.
. 2022-01-30 21:24:17.776 Sending special code: 1
. 2022-01-30 21:24:17.979 Session sent command exit status 0
. 2022-01-30 21:24:17.979 Main session channel closed
. 2022-01-30 21:24:17.979 All channels closed
* 2022-01-30 21:24:17.994 (ESshFatal) SFTP protocol violation: Invalid message number 12556 (expected 12816).
* 2022-01-30 21:24:17.994 Error changing directory to '/home31/jontron123/www'.
. 2022-01-30 21:24:28.899 Connection was lost, asking what to do.
. 2022-01-30 21:24:28.899 Asking user:
. 2022-01-30 21:24:28.899 **Invalid access to memory.**
. 2022-01-30 21:24:28.899
. 2022-01-30 21:24:28.899 Please help us improving WinSCP by reporting the error on WinSCP support forum. ("Stack trace:","(00C102A9) ","(00FC4482) ","(00FC64EA) ","(00FC32A4) ","(0006248E) ntdll.dll","(0000F15E) ntdll.dll.KiUserExceptionDispatcher","(00D3D264) ","(00D3C15F) ","(00D3963A) ","(00D8D432) ","(00D8EBB4) ","(00D9E970) ","(00DCD884) ","(00DCCC0D) ","(00DC7EE3) ","(00C7207A) ","(002B6476) ","(0046E459) ","(002803E1) ","(002B6732) ","(00280547) ","(002803E1) ","(0027FA28) ","(003C7B64) ","(000152F7) USER32.dll","(00015D35) USER32.dll","(00015DE8) USER32.dll","(00015E49) USER32.dll","(0000F137) ntdll.dll.KiUserCallbackDispatcher","(000186D0) USER32.dll.SendMessageW","(0002B06D) COMCTL32.DLL","(000A847F) COMCTL32.DLL","(000A780B) COMCTL32.DLL","(000F29A1) COMCTL32.DLL","(0001AE78) COMCTL32.DLL","(000152F7) USER32.dll","(00015D35) USER32.dll","(0001FD4A) USER32.dll","(0001FD70) USER32.dll.CallWindowProcW","(002804F2) ","(002803E1) ","(002B6732) ","(003C7B64) ","(000152F7) USER32.dll","(00015D35) USER32.dll","(0001FD4A) USER32.dll","(0001FD70) USER32.dll.CallWindowProcW","(0049E76B) ","(003C7B64) ","(000152F7) USER32.dll","(00015D35) USER32.dll","(000167CE) USER32.dll","(00016895) USER32.dll.DispatchMessageW")
WinSCP 5.19.5
Error message:
Invalid access to memory.
Stack trace:
(00C102A9)
(00FC4482)
(00FC64EA)
(00FC32A4)
(0006248E) ntdll.dll
(0000F15E) ntdll.dll.KiUserExceptionDispatcher
(00D3D264)
(00D3C15F)
(00D3963A)
(00D8D432)
(00D8EBB4)
(00D9E970)
(00DCD884)
(00DCCC0D)
(00DC7EE3)
(00C7207A)
(002B6476)
(0046E459)
(002803E1)
(002B6732)
(00280547)
(002803E1)
(0027FA28)
(003C7B64)
(000152F7) USER32.dll
(00015D35) USER32.dll
(00015DE8) USER32.dll
(00015E49) USER32.dll
(0000F137) ntdll.dll.KiUserCallbackDispatcher
(000186D0) USER32.dll.SendMessageW
(0002B06D) COMCTL32.DLL
(000A847F) COMCTL32.DLL
(000A780B) COMCTL32.DLL
(000F29A1) COMCTL32.DLL
(0001AE78) COMCTL32.DLL
(000152F7) USER32.dll
(00015D35) USER32.dll
(0001FD4A) USER32.dll
(0001FD70) USER32.dll.CallWindowProcW
(002804F2)
(002803E1)
(002B6732)
(003C7B64)
(000152F7) USER32.dll
(00015D35) USER32.dll
(0001FD4A) USER32.dll
(0001FD70) USER32.dll.CallWindowProcW
(0049E76B)
(003C7B64)
(000152F7) USER32.dll
(00015D35) USER32.dll
(000167CE) USER32.dll
(00016895) USER32.dll.DispatchMessageW
WinSCP 5.19.5
Error message:
External exception EEFFACE
Stack trace:
(0000B54F) KERNELBASE.dll.RaiseException
(0006248E) ntdll.dll
(0000F15E) ntdll.dll.KiUserExceptionDispatcher
(0053208C)
(00FC4CD6)
(00FC6020)
(00FAA00C)
(00D8D7A6)
(00D8EBB4)
(00DA1A3F)
(00D9D381)
(00D9DD5E)
(00DD47AE)
(00C7207A)
(002B6476)
(0046E459)
(002803E1)
(002B6732)
(00280547)
(002803E1)
(0027FA28)
(003C7B64)
(000152F7) USER32.dll
(00015D35) USER32.dll
(00015DE8) USER32.dll
(00015E49) USER32.dll
(0000F137) ntdll.dll.KiUserCallbackDispatcher
(000186D0) USER32.dll.SendMessageW
(0002B06D) COMCTL32.DLL
(000A847F) COMCTL32.DLL
(000A780B) COMCTL32.DLL
(000F29A1) COMCTL32.DLL
(0001AE78) COMCTL32.DLL
(000152F7) USER32.dll
(00015D35) USER32.dll
(0001FD4A) USER32.dll
(0001FD70) USER32.dll.CallWindowProcW
(002804F2)
(002803E1)
(002B6732)
(003C7B64)
(000152F7) USER32.dll
(00015D35) USER32.dll
(0001FD4A) USER32.dll
(0001FD70) USER32.dll.CallWindowProcW
(0049E76B)
(003C7B64)
(000152F7) USER32.dll
(00015D35) USER32.dll
(000167CE) USER32.dll
(00016895) USER32.dll.DispatchMessageW
I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.