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[quote="gerrbear"]All of a sudden I am receiving an access denied error when first logging in.  A password box appears and I enter in my password (it has not been changed) and the message access denied appears once again.  I cannot change my password under tabs and change password as it is grayed out.  I also tried to attach my log file but it says the file is too big!
[code]@sessionlog@
. 2023-08-01 13:46:57.873 Connecting to ftp.hsmcohio.org ...
. 2023-08-01 13:46:57.873 Connected with ftp.hsmcohio.org. Waiting for welcome message...
< 2023-08-01 13:46:57.921 220 apollo FTP Server Ready
> 2023-08-01 13:46:57.921 USER gfelice
< 2023-08-01 13:46:57.952 331 Password required for gfelice
> 2023-08-01 13:46:57.952 PASS ********
< 2023-08-01 13:46:58.342 530 Login incorrect.
. 2023-08-01 13:46:58.342 Disconnected from server
. 2023-08-01 13:46:58.342 Connection failed.
. 2023-08-01 13:46:58.389 Password prompt (last login attempt failed)
. 2023-08-01 13:47:03.613 Connecting to ftp.hsmcohio.org ...
. 2023-08-01 13:47:03.629 Connected with ftp.hsmcohio.org. Waiting for welcome message...
< 2023-08-01 13:47:03.801 220 apollo FTP Server Ready
> 2023-08-01 13:47:03.801 USER gfelice
< 2023-08-01 13:47:03.847 331 Password required for gfelice
> 2023-08-01 13:47:03.847 PASS ********
< 2023-08-01 13:47:04.208 530 Login incorrect.
. 2023-08-01 13:47:04.208 Disconnected from server
. 2023-08-01 13:47:04.208 Connection failed.
[/code]
[code]
. 2023-08-01 13:46:57.873 Connecting to ftp.hsmcohio.org ...
. 2023-08-01 13:46:57.873 Connected with ftp.hsmcohio.org. Waiting for welcome message...
< 2023-08-01 13:46:57.921 220 apollo FTP Server Ready
> 2023-08-01 13:46:57.921 USER gfelice
< 2023-08-01 13:46:57.952 331 Password required for gfelice
> 2023-08-01 13:46:57.952 PASS ********
< 2023-08-01 13:46:58.342 530 Login incorrect.
. 2023-08-01 13:46:58.342 Disconnected from server
. 2023-08-01 13:46:58.342 Connection failed.
. 2023-08-01 13:46:58.389 Password prompt (last login attempt failed)
. 2023-08-01 13:47:03.613 Connecting to ftp.hsmcohio.org ...
. 2023-08-01 13:47:03.629 Connected with ftp.hsmcohio.org. Waiting for welcome message...
< 2023-08-01 13:47:03.801 220 apollo FTP Server Ready
> 2023-08-01 13:47:03.801 USER gfelice
< 2023-08-01 13:47:03.847 331 Password required for gfelice
> 2023-08-01 13:47:03.847 PASS ********
< 2023-08-01 13:47:04.208 530 Login incorrect.
. 2023-08-01 13:47:04.208 Disconnected from server
. 2023-08-01 13:47:04.208 Connection failed.
[/code][/quote]

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Topic review

martin

Re: Access Denied When Logging In

2023-08-04

I'm sorry, but we cannot help you with this.

Please contact your server or network administrator or hosting provider.

gerrbear

Re: Access Denied When Logging In

2023-08-01 18:58

. 2023-07-31 16:25:29.029 WinSCP Version 6.1 (Build 13674 2023-05-23) (OS 10.0.22621 – Windows 10 Home)
. 2023-07-31 16:25:29.029 Configuration: HKCU\Software\Martin Prikryl\WinSCP 2\
. 2023-07-31 16:25:29.029 Log level: Normal
. 2023-07-31 16:25:29.029 Local account: GERRY\Gerry
. 2023-07-31 16:25:29.031 Working directory: C:\Program Files (x86)\WinSCP
. 2023-07-31 16:25:29.031 Process ID: 7896
. 2023-07-31 16:25:29.032 Ancestor processes: explorer, ...
. 2023-07-31 16:25:29.032 Command-line: "C:\Program Files (x86)\WinSCP\WinSCP.exe" 
. 2023-07-31 16:25:29.032 Time zone: Current: GMT-4, Standard: GMT-5 (Eastern Standard Time), DST: GMT-4 (Eastern Daylight Time), DST Start: 3/12/2023, DST End: 11/5/2023
. 2023-07-31 16:25:29.032 Login time: Monday, July 31, 2023 4:25:29 PM
. 2023-07-31 16:25:29.032 --------------------------------------------------------------------------
. 2023-07-31 16:25:29.032 Session name: HSMC (Site)
. 2023-07-31 16:25:29.032 Host name: www.hsmcohio.org (Port: 21)
. 2023-07-31 16:25:29.032 User name: gfelice (Password: Yes, Key file: No, Passphrase: No)
. 2023-07-31 16:25:29.032 Transfer Protocol: FTP
. 2023-07-31 16:25:29.032 Ping type: Dummy, Ping interval: 30 sec; Timeout: 15 sec
. 2023-07-31 16:25:29.032 Disable Nagle: No
. 2023-07-31 16:25:29.032 Proxy: None
. 2023-07-31 16:25:29.032 Send buffer: 262144
. 2023-07-31 16:25:29.032 UTF: Auto
. 2023-07-31 16:25:29.032 FTPS: None [Client certificate: No]
. 2023-07-31 16:25:29.032 FTP: Passive: Yes [Force IP: Auto]; MLSD: Auto [List all: Auto]; HOST: Auto
. 2023-07-31 16:25:29.032 Local directory: C:\HSMC Backups\HSMCOHIO 585, Remote directory: /Mobirise, Update: Yes, Cache: Yes
. 2023-07-31 16:25:29.032 Cache directory changes: Yes, Permanent: Yes
. 2023-07-31 16:25:29.032 Recycle bin: Delete to: No, Overwritten to: No, Bin path: 
. 2023-07-31 16:25:29.032 Timezone offset: 0h 0m
. 2023-07-31 16:25:29.032 --------------------------------------------------------------------------
. 2023-07-31 16:25:29.098 Connecting to www.hsmcohio.org ...
. 2023-07-31 16:25:29.230 Connected with www.hsmcohio.org. Waiting for welcome message...
< 2023-07-31 16:25:29.278 220 apollo FTP Server Ready
> 2023-07-31 16:25:29.278 USER gfelice
< 2023-07-31 16:25:29.324 331 Password required for gfelice
> 2023-07-31 16:25:29.324 PASS ********
< 2023-07-31 16:25:29.418 230 User gfelice logged in

gerrbear

Access Denied When Logging In

2023-08-01 18:57

All of a sudden I am receiving an access denied error when first logging in. A password box appears and I enter in my password (it has not been changed) and the message access denied appears once again. I cannot change my password under tabs and change password as it is grayed out. I also tried to attach my log file but it says the file is too big!

. 2023-08-01 13:46:57.873 Connecting to ftp.hsmcohio.org ...
. 2023-08-01 13:46:57.873 Connected with ftp.hsmcohio.org. Waiting for welcome message...
< 2023-08-01 13:46:57.921 220 apollo FTP Server Ready
> 2023-08-01 13:46:57.921 USER gfelice
< 2023-08-01 13:46:57.952 331 Password required for gfelice
> 2023-08-01 13:46:57.952 PASS ********
< 2023-08-01 13:46:58.342 530 Login incorrect.
. 2023-08-01 13:46:58.342 Disconnected from server
. 2023-08-01 13:46:58.342 Connection failed.
. 2023-08-01 13:46:58.389 Password prompt (last login attempt failed)
. 2023-08-01 13:47:03.613 Connecting to ftp.hsmcohio.org ...
. 2023-08-01 13:47:03.629 Connected with ftp.hsmcohio.org. Waiting for welcome message...
< 2023-08-01 13:47:03.801 220 apollo FTP Server Ready
> 2023-08-01 13:47:03.801 USER gfelice
< 2023-08-01 13:47:03.847 331 Password required for gfelice
> 2023-08-01 13:47:03.847 PASS ********
< 2023-08-01 13:47:04.208 530 Login incorrect.
. 2023-08-01 13:47:04.208 Disconnected from server
. 2023-08-01 13:47:04.208 Connection failed.

. 2023-08-01 13:46:57.873 Connecting to ftp.hsmcohio.org ...

. 2023-08-01 13:46:57.873 Connected with ftp.hsmcohio.org. Waiting for welcome message...

< 2023-08-01 13:46:57.921 220 apollo FTP Server Ready

> 2023-08-01 13:46:57.921 USER gfelice

< 2023-08-01 13:46:57.952 331 Password required for gfelice

> 2023-08-01 13:46:57.952 PASS ********

< 2023-08-01 13:46:58.342 530 Login incorrect.

. 2023-08-01 13:46:58.342 Disconnected from server

. 2023-08-01 13:46:58.342 Connection failed.

. 2023-08-01 13:46:58.389 Password prompt (last login attempt failed)

. 2023-08-01 13:47:03.613 Connecting to ftp.hsmcohio.org ...

. 2023-08-01 13:47:03.629 Connected with ftp.hsmcohio.org. Waiting for welcome message...

< 2023-08-01 13:47:03.801 220 apollo FTP Server Ready

> 2023-08-01 13:47:03.801 USER gfelice

< 2023-08-01 13:47:03.847 331 Password required for gfelice

> 2023-08-01 13:47:03.847 PASS ********

< 2023-08-01 13:47:04.208 530 Login incorrect.

. 2023-08-01 13:47:04.208 Disconnected from server

. 2023-08-01 13:47:04.208 Connection failed.

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Topic review

Re: Access Denied When Logging In

Re: Access Denied When Logging In

Access Denied When Logging In

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