Post a reply

Before posting, please read how to report bug or request support effectively.

Bug reports without an attached log file are usually useless.

Options
Add an Attachment

If you do not want to add an Attachment to your Post, please leave the Fields blank.

(maximum 10 MB; please compress large files; only common media, archive, text and programming file formats are allowed)

Options

Topic review

Pascal Boulerie

WinSCP crash when logging - APPCRASH / Show log window

The crash only occurs with the option:
[i]Show log window[/i]

If that option is not set, the logging is OK...

PS Log window is described in :
<invalid link removed by admin>
martin

Re: The server rejected SFTP connection, but it listens for FTP

Did you get my email with debug version?
martin

Re: WinSCP crash when logging - APPCRASH (explanation)

Thanks for your report.
I have sent you an email with a debug version of WinSCP to address you have used to register on this forum.
Pascal Boulerie

WinSCP crash when logging - APPCRASH (explanation)

The trouble came from a specific firewall rule in the network firewall.

Notwithstanding that, there is a bug in WinSCP.
Pascal Boulerie

WinSCP crash when logging - APPCRASH

Version : 5.5.1.3970 (either portable or installed would crash).
Windows 7 machine.

See below all details, including the log.

The machine admin told me there is no firewall or other filtering...
Signature du problème :

  Nom d’événement de problème:   APPCRASH
  Nom de l’application:   WinSCP.exe
  Version de l’application:   5.5.1.3970
  Horodatage de l’application:   00000000
  Nom du module par défaut:   USER32.dll
  Version du module par défaut:   6.1.7601.17514
  Horodateur du module par défaut:   4ce7ba59
  Code de l’exception:   c0000005
  Décalage de l’exception:   0001872a
  Version du système:   6.1.7601.2.1.0.256.48
  Identificateur de paramètres régionaux:   1036
  Information supplémentaire n° 1:   ef1a
  Information supplémentaire n° 2:   ef1a5c26c968aa33f0b7c9bb536b7677
  Information supplémentaire n° 3:   46c6
  Information supplémentaire n° 4:   46c68ab0effff32d651061d001f885c2

. 2014-01-31 14:50:22.649 Failed to connect to (my IP): Network error: Connection timed out
. 2014-01-31 14:50:22.649 Knocking FTP port.
. 2014-01-31 14:50:22.689 FTP port opened, will suggest using FTP protocol.
* 2014-01-31 14:50:22.699 (EFatal) Network error: Connection to "(my server)" timed out.
* 2014-01-31 14:50:22.699 The server rejected SFTP connection, but it listens for FTP connections.
* 2014-01-31 14:50:22.699
* 2014-01-31 14:50:22.699 Did you want to use FTP protocol instead of SFTP? Prefer using encryption.

The log messages in French :
* 2014-01-31 11:52:35.878 (EFatal) Erreur réseau : la connexion à "(mon serveur)" a pris trop de temps.
* 2014-01-31 11:52:35.878 Le serveur a rejeté la connexion SFTP, mais accepte les connexions FTP.
* 2014-01-31 11:52:35.878
* 2014-01-31 11:52:35.878 Voulez-vous utiliser le protocole FTP plutôt que le protocole SFTP ? Privilégiez l'utilisation de cryptage.