Re: Server sent passive reply with unroutable address
Or see our guide for installing FTP server on Windows:
https://winscp.net/eng/docs/guide_windows_ftps_server
https://winscp.net/eng/docs/guide_windows_ftps_server
Before posting, please read how to report bug or request support effectively.
Bug reports without an attached log file are usually useless.
. 2016-12-09 12:13:35.417 Session name: Provider.asia@###.###.###.### (Site)
. 2016-12-09 12:13:35.417 Host name: ###.###.###.### (Port: ####)
. 2016-12-09 12:13:35.417 User name: user.account (Password: Yes, Key file: No, Passphrase: No)
. 2016-12-09 12:13:35.417 Transfer Protocol: FTP
. 2016-12-09 12:13:35.417 Ping type: Dummy, Ping interval: 30 sec; Timeout: 15 sec
. 2016-12-09 12:13:35.417 Disable Nagle: No
. 2016-12-09 12:13:35.417 Proxy: None
. 2016-12-09 12:13:35.417 Send buffer: 262144
. 2016-12-09 12:13:35.417 UTF: Auto
. 2016-12-09 12:13:35.417 FTPS: Explicit TLS/SSL [Client certificate: No]
. 2016-12-09 12:13:35.417 FTP: Passive: Yes [Force IP: Auto]; MLSD: Auto [List all: Auto]; HOST: Auto
. 2016-12-09 12:13:35.417 Session reuse: Yes
. 2016-12-09 12:13:35.417 TLS/SSL versions: TLSv1.0-TLSv1.2
. 2016-12-09 12:13:35.417 Local directory: D:\SProvider\Provider\In, Remote directory: /, Update: Yes, Cache: Yes
. 2016-12-09 12:13:35.417 Cache directory changes: Yes, Permanent: Yes
. 2016-12-09 12:13:35.417 Recycle bin: Delete to: No, Overwritten to: No, Bin path:
. 2016-12-09 12:13:35.417 Timezone offset: 0h 0m
. 2016-12-09 12:13:35.417 --------------------------------------------------------------------------
. 2016-12-09 12:13:35.823 Connecting to ###.###.###.###:#### ...
. 2016-12-09 12:13:35.823 Connected with ###.###.###.###:####, negotiating TLS connection...
< 2016-12-09 12:13:35.823 220-Microsoft FTP Service
< 2016-12-09 12:13:35.823 220 FTPS Site for &&&&
> 2016-12-09 12:13:35.823 AUTH TLS
< 2016-12-09 12:13:35.823 234 AUTH command ok. Expecting TLS Negotiation.
. 2016-12-09 12:13:35.823 Verifying certificate for "" with fingerprint 6c:c0:78:52:d0:13:23:67:a8:d5:05:8c:b4:2a:75:89:74:7e:43:d5 and 20 failures
. 2016-12-09 12:13:35.823 Certificate for "" matches cached fingerprint and failures
. 2016-12-09 12:13:35.823 Using TLSv1.2, cipher TLSv1/SSLv3: ECDHE-RSA-AES256-SHA384, 2048 bit RSA, ECDHE-RSA-AES256-SHA384 TLSv1.2 Kx=ECDH Au=RSA Enc=AES(256) Mac=SHA384
. 2016-12-09 12:13:35.885 TLS connection established. Waiting for welcome message...
> 2016-12-09 12:13:35.885 USER user.account
< 2016-12-09 12:13:35.885 331 Password required
> 2016-12-09 12:13:35.885 PASS *************
< 2016-12-09 12:13:35.885 230-FTPS Site for &&&&
< 2016-12-09 12:13:35.885 230 User logged in.
> 2016-12-09 12:13:35.885 SYST
. 2016-12-09 12:13:35.885 The server is probably running Windows, assuming that directory listing timestamps are affected by DST.
< 2016-12-09 12:13:35.885 215 Windows_NT
> 2016-12-09 12:13:35.885 FEAT
< 2016-12-09 12:13:35.885 211-Extended features supported:
< 2016-12-09 12:13:35.885 LANG EN*
< 2016-12-09 12:13:35.885 UTF8
< 2016-12-09 12:13:35.885 AUTH TLS;TLS-C;SSL;TLS-P;
< 2016-12-09 12:13:35.885 PBSZ
< 2016-12-09 12:13:35.885 PROT C;P;
< 2016-12-09 12:13:35.885 CCC
< 2016-12-09 12:13:35.885 HOST
< 2016-12-09 12:13:35.885 SIZE
< 2016-12-09 12:13:35.885 MDTM
< 2016-12-09 12:13:35.885 REST STREAM
< 2016-12-09 12:13:35.885 211 END
> 2016-12-09 12:13:35.885 OPTS UTF8 ON
< 2016-12-09 12:13:35.885 200 OPTS UTF8 command successful - UTF8 encoding now ON.
> 2016-12-09 12:13:35.885 PBSZ 0
< 2016-12-09 12:13:35.901 200 PBSZ command successful.
> 2016-12-09 12:13:35.901 PROT P
< 2016-12-09 12:13:35.901 200 PROT command successful.
. 2016-12-09 12:13:35.948 Connected
. 2016-12-09 12:13:35.948 --------------------------------------------------------------------------
. 2016-12-09 12:13:35.948 Using FTP protocol.
. 2016-12-09 12:13:35.948 Doing startup conversation with host.
> 2016-12-09 12:13:36.010 PWD
< 2016-12-09 12:13:36.010 257 "/" is current directory.
. 2016-12-09 12:13:36.010 Changing directory to "/".
> 2016-12-09 12:13:36.010 CWD /
< 2016-12-09 12:13:36.026 250 CWD command successful.
. 2016-12-09 12:13:36.026 Getting current directory name.
> 2016-12-09 12:13:36.026 PWD
< 2016-12-09 12:13:36.042 257 "/" is current directory.
. 2016-12-09 12:13:36.198 Retrieving directory listing...
> 2016-12-09 12:13:36.198 TYPE A
< 2016-12-09 12:13:36.198 200 Type set to A.
> 2016-12-09 12:13:36.198 PASV
< 2016-12-09 12:13:36.213 227 Entering Passive Mode (%%%,%%%,%%%,%%%,229,76).
. 2016-12-09 12:13:36.213 Server sent passive reply with unroutable address %%%.%%%.%%%.%%%, using host address instead.
> 2016-12-09 12:13:36.213 LIST -a
. 2016-12-09 12:13:36.213 Connecting to ###.###.###.###:58700 ...
< 2016-12-09 12:13:36.229 150 Opening ASCII mode data connection.
. 2016-12-09 12:13:45.495 Timeout detected. (data connection)
. 2016-12-09 12:13:45.495 Could not retrieve directory listing
* 2016-12-09 12:13:45.667 (EFatal) **Lost connection.**
* 2016-12-09 12:13:45.667 Server sent passive reply with unroutable address %%%.%%%.%%%.%%%, using host address instead.
* 2016-12-09 12:13:45.667 Timeout detected. (data connection)
* 2016-12-09 12:13:45.667 Could not retrieve directory listing
* 2016-12-09 12:13:45.667 Error listing directory '/'.
. 2016-12-09 12:13:51.495 Timeout detected. (data connection)
. 2016-12-09 12:13:51.495 Could not retrieve directory listing
. 2016-12-09 12:13:51.495 LIST with -a failed, will try pure LIST
. 2016-12-09 12:13:51.573 Connecting to ###.###.###.###:#### ...
. 2016-12-09 12:13:51.573 Connected with ###.###.###.###:####, negotiating TLS connection...
< 2016-12-09 12:13:51.573 220-Microsoft FTP Service
< 2016-12-09 12:13:51.573 220 FTPS Site for &&&&
> 2016-12-09 12:13:51.573 AUTH TLS
< 2016-12-09 12:13:51.573 234 AUTH command ok. Expecting TLS Negotiation.
. 2016-12-09 12:13:51.573 Verifying certificate for "" with fingerprint 6c:c0:78:52:d0:13:23:67:a8:d5:05:8c:b4:2a:75:89:74:7e:43:d5 and 20 failures
. 2016-12-09 12:13:51.573 Certificate for "" matches cached fingerprint and failures
. 2016-12-09 12:13:51.573 Using TLSv1.2, cipher TLSv1/SSLv3: ECDHE-RSA-AES256-SHA384, 2048 bit RSA, ECDHE-RSA-AES256-SHA384 TLSv1.2 Kx=ECDH Au=RSA Enc=AES(256) Mac=SHA384
. 2016-12-09 12:13:51.635 TLS connection established. Waiting for welcome message...
> 2016-12-09 12:13:51.635 USER user.account
< 2016-12-09 12:13:51.635 331 Password required
> 2016-12-09 12:13:51.635 PASS *************
< 2016-12-09 12:13:51.635 230-FTPS Site for &&&&
< 2016-12-09 12:13:51.635 230 User logged in.
> 2016-12-09 12:13:51.635 SYST
. 2016-12-09 12:13:51.635 The server is probably running Windows, assuming that directory listing timestamps are affected by DST.
< 2016-12-09 12:13:51.635 215 Windows_NT
> 2016-12-09 12:13:51.635 FEAT
< 2016-12-09 12:13:51.635 211-Extended features supported:
< 2016-12-09 12:13:51.635 LANG EN*
< 2016-12-09 12:13:51.635 UTF8
< 2016-12-09 12:13:51.635 AUTH TLS;TLS-C;SSL;TLS-P;
< 2016-12-09 12:13:51.635 PBSZ
< 2016-12-09 12:13:51.635 PROT C;P;
< 2016-12-09 12:13:51.635 CCC
< 2016-12-09 12:13:51.635 HOST
< 2016-12-09 12:13:51.635 SIZE
< 2016-12-09 12:13:51.635 MDTM
< 2016-12-09 12:13:51.635 REST STREAM
< 2016-12-09 12:13:51.635 211 END
> 2016-12-09 12:13:51.635 OPTS UTF8 ON
< 2016-12-09 12:13:51.635 200 OPTS UTF8 command successful - UTF8 encoding now ON.
> 2016-12-09 12:13:51.635 PBSZ 0
< 2016-12-09 12:13:51.635 200 PBSZ command successful.
> 2016-12-09 12:13:51.635 PROT P
< 2016-12-09 12:13:51.651 200 PROT command successful.
. 2016-12-09 12:13:51.698 Connected
. 2016-12-09 12:13:51.698 Doing startup conversation with host.
> 2016-12-09 12:13:51.760 PWD
< 2016-12-09 12:13:51.760 257 "/" is current directory.
. 2016-12-09 12:13:51.760 Changing directory to "/".
> 2016-12-09 12:13:51.760 CWD /
< 2016-12-09 12:13:51.776 250 CWD command successful.
. 2016-12-09 12:13:51.776 Getting current directory name.
> 2016-12-09 12:13:51.776 PWD
< 2016-12-09 12:13:51.792 257 "/" is current directory.
. 2016-12-09 12:13:51.792 Startup conversation with host finished.
. 2016-12-09 12:13:51.885 Retrieving directory listing...
> 2016-12-09 12:13:51.885 TYPE A
< 2016-12-09 12:13:51.901 200 Type set to A.
> 2016-12-09 12:13:51.901 PASV
< 2016-12-09 12:13:51.901 227 Entering Passive Mode (%%%,%%%,%%%,%%%,229,77).
. 2016-12-09 12:13:51.901 Server sent passive reply with unroutable address %%%.%%%.%%%.%%%, using host address instead.
> 2016-12-09 12:13:51.901 LIST
. 2016-12-09 12:13:51.901 Connecting to ###.###.###.###:58701 ...
< 2016-12-09 12:13:51.917 150 Opening ASCII mode data connection.
. 2016-12-09 12:14:06.495 Timeout detected. (data connection)
. 2016-12-09 12:14:06.495 Could not retrieve directory listing
* 2016-12-09 12:14:06.635 (EFatal) **Lost connection.**
* 2016-12-09 12:14:06.635 Server sent passive reply with unroutable address %%%.%%%.%%%.%%%, using host address instead.
* 2016-12-09 12:14:06.635 Timeout detected. (data connection)
* 2016-12-09 12:14:06.635 Could not retrieve directory listing
* 2016-12-09 12:14:06.635 Error listing directory '/'.
. 2016-12-09 12:14:15.870 Connecting to ###.###.###.###:#### ...
. 2016-12-09 12:14:15.870 Connected with ###.###.###.###:####, negotiating TLS connection...
< 2016-12-09 12:14:15.870 220-Microsoft FTP Service
< 2016-12-09 12:14:15.870 220 FTPS Site for &&&&
> 2016-12-09 12:14:15.870 AUTH TLS
< 2016-12-09 12:14:15.870 234 AUTH command ok. Expecting TLS Negotiation.
. 2016-12-09 12:14:15.870 Verifying certificate for "" with fingerprint 6c:c0:78:52:d0:13:23:67:a8:d5:05:8c:b4:2a:75:89:74:7e:43:d5 and 20 failures
. 2016-12-09 12:14:15.870 Certificate for "" matches cached fingerprint and failures
. 2016-12-09 12:14:15.870 Using TLSv1.2, cipher TLSv1/SSLv3: ECDHE-RSA-AES256-SHA384, 2048 bit RSA, ECDHE-RSA-AES256-SHA384 TLSv1.2 Kx=ECDH Au=RSA Enc=AES(256) Mac=SHA384
. 2016-12-09 12:14:15.932 TLS connection established. Waiting for welcome message...
> 2016-12-09 12:14:15.932 USER user.account
< 2016-12-09 12:14:15.932 331 Password required
> 2016-12-09 12:14:15.932 PASS *************
< 2016-12-09 12:14:15.932 230-FTPS Site for &&&&
< 2016-12-09 12:14:15.932 230 User logged in.
> 2016-12-09 12:14:15.932 SYST
. 2016-12-09 12:14:15.932 The server is probably running Windows, assuming that directory listing timestamps are affected by DST.
< 2016-12-09 12:14:15.932 215 Windows_NT
> 2016-12-09 12:14:15.932 FEAT
< 2016-12-09 12:14:15.932 211-Extended features supported:
< 2016-12-09 12:14:15.932 LANG EN*
< 2016-12-09 12:14:15.932 UTF8
< 2016-12-09 12:14:15.932 AUTH TLS;TLS-C;SSL;TLS-P;
< 2016-12-09 12:14:15.932 PBSZ
< 2016-12-09 12:14:15.932 PROT C;P;
< 2016-12-09 12:14:15.932 CCC
< 2016-12-09 12:14:15.932 HOST
< 2016-12-09 12:14:15.932 SIZE
< 2016-12-09 12:14:15.932 MDTM
< 2016-12-09 12:14:15.932 REST STREAM
< 2016-12-09 12:14:15.932 211 END
> 2016-12-09 12:14:15.932 OPTS UTF8 ON
< 2016-12-09 12:14:15.932 200 OPTS UTF8 command successful - UTF8 encoding now ON.
> 2016-12-09 12:14:15.932 PBSZ 0
< 2016-12-09 12:14:15.948 200 PBSZ command successful.
> 2016-12-09 12:14:15.948 PROT P
< 2016-12-09 12:14:15.948 200 PROT command successful.
. 2016-12-09 12:14:15.995 Connected
. 2016-12-09 12:14:15.995 Doing startup conversation with host.
> 2016-12-09 12:14:16.057 PWD
< 2016-12-09 12:14:16.057 257 "/" is current directory.
. 2016-12-09 12:14:16.057 Changing directory to "/".
> 2016-12-09 12:14:16.073 CWD /
< 2016-12-09 12:14:16.073 250 CWD command successful.
. 2016-12-09 12:14:16.073 Getting current directory name.
> 2016-12-09 12:14:16.073 PWD
< 2016-12-09 12:14:16.088 257 "/" is current directory.
. 2016-12-09 12:14:16.245 Retrieving directory listing...
> 2016-12-09 12:14:16.245 TYPE A
< 2016-12-09 12:14:16.245 200 Type set to A.
> 2016-12-09 12:14:16.245 PASV
< 2016-12-09 12:14:16.260 227 Entering Passive Mode (%%%,%%%,%%%,%%%,229,94).
. 2016-12-09 12:14:16.260 Server sent passive reply with unroutable address %%%.%%%.%%%.%%%, using host address instead.
> 2016-12-09 12:14:16.260 LIST
. 2016-12-09 12:14:16.260 Connecting to ###.###.###.###:58718 ...
< 2016-12-09 12:14:16.276 150 Opening ASCII mode data connection.
. 2016-12-09 12:14:31.495 Timeout detected. (data connection)
. 2016-12-09 12:14:31.495 Could not retrieve directory listing
* 2016-12-09 12:14:31.620 (EFatal) **Lost connection.**
* 2016-12-09 12:14:31.620 Server sent passive reply with unroutable address %%%.%%%.%%%.%%%, using host address instead.
* 2016-12-09 12:14:31.620 Timeout detected. (data connection)
* 2016-12-09 12:14:31.620 Could not retrieve directory listing
* 2016-12-09 12:14:31.620 Error listing directory '/'.
Filezilla.log
is from WinSCP, despite the name.
Server sent passive reply with unroutable address 10.50.0.10, using host address instead.
Could not retrieve directory listing
Connection closed; aborted transfer of "/"
Status: Connecting to 175.139.184.37:990...
Status: Connection established, initializing TLS...
Status: Verifying certificate...
Status: TLS connection established, waiting for welcome message...
Status: Connected
Status: Retrieving directory listing...
Status: Server sent passive reply with unroutable address. Using server address instead.
Status: Directory listing of "/" successful