Disconnects after 30 minutes regardless of activity.

Advertisement

jsherk
Joined:
Posts:
35
Location:
United States

Disconnects after 30 minutes regardless of activity.

What is the default disconnect time?
Is it set by WinSCP or by the server to which we are connected?

I am having an issue, where WinSCP will disconnect after 30 to 35 minutes regardless of any activity that just occured. At 29 minutes I changed to a new directory and a couple minutes later it still disconnected. Also, it will even disconnect in the middle of a file transfer. I was in the middle of also transferring file during the above times and it still disconnected.

This is reproduceable every time I use WinSCP v4.2.8 on Win XP Pro sp3.

Even if keepalives are set to either Sending NULL SSH packets or Executing Dummy Protocol Commands, it will still disconnect after 30-35 minutes.

Reply with quote

Advertisement

martin
Site Admin
martin avatar
Joined:
Posts:
41,454
Location:
Prague, Czechia

Re: Disconnects after 30 minutes regardless of activity.

WinSCP never disconnectes automatically. It has to be your server that does it.

Reply with quote

jsherk
Joined:
Posts:
35
Location:
United States

Ok I will look into it on the server side.

Just as a side note though, I never had this issue when I used FileZilla, so I am not sure why it would disconnect WinSCP.

Thanks

Reply with quote

jsherk
Joined:
Posts:
35
Location:
United States

SOLVED

Ok, it turns out that my webhost has a firewall, and it will disconnect anything that has been connected for 30+ minutes regardless of activity. They said they are actually in the process of replacing it anyways this week, so it should not be an issue anymore.

And a secondary note, I checked FileZilla again, and it is also disconnected after 30 minutes... the reason I never noticed, is that FileZilla will remember the password I used earlier and reconnect automatically.

Thanks

Reply with quote

Advertisement

You can post new topics in this forum