Can't change directory

I can login to my server successfully and get a full directory listing. However, when I try to change directories, it gives me this error:

Disconnected from server
Could not retrieve directory listing
Timeout detected.
PORT command successful
Error listing directory '/public_html'.
Error changing directory to 'public_html'.

I am able to log in and change directories with no problems using FileZilla. I'm using:

WinSCP 4.1.9
Windows XP Pro SP3
It is not blocked by Windows Firewall.

My log is posted below (user/host changed to protect the innocent). Like I said, the initial directory listing works fine, so I'm not sure what's going on. Hoping it's a quick fix because the synchronize feature looks great. Thanks!

. 2009-06-08 01:00:19.920 --------------------------------------------------------------------------
. 2009-06-08 01:00:19.920 WinSCP Version 4.1.9 (Build 416) (OS 5.1.2600 Service Pack 3)
. 2009-06-08 01:00:19.920 Login time: Monday, June 08, 2009 1:00:19 AM
. 2009-06-08 01:00:19.920 --------------------------------------------------------------------------
. 2009-06-08 01:00:19.920 Session name: Crack Team
. 2009-06-08 01:00:19.920 Host name: machineid.inmotionhosting.com (Port: 21)
. 2009-06-08 01:00:19.920 User name: username (Password: Yes, Key file: No)
. 2009-06-08 01:00:19.920 Tunnel: No
. 2009-06-08 01:00:19.920 Transfer Protocol: FTP
. 2009-06-08 01:00:19.920 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2009-06-08 01:00:19.920 Proxy: none
. 2009-06-08 01:00:19.920 FTP: Passive: No
. 2009-06-08 01:00:19.920 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2009-06-08 01:00:19.920 Cache directory changes: Yes, Permanent: Yes
. 2009-06-08 01:00:19.920 DST mode: 1
. 2009-06-08 01:00:19.920 --------------------------------------------------------------------------
. 2009-06-08 01:00:19.967 Connecting to machineid.inmotionhosting.com ...
. 2009-06-08 01:00:19.967 Connected with machineid.inmotionhosting.com. Waiting for welcome message...
< 2009-06-08 01:00:19.998 220---------- Welcome to Pure-FTPd [TLS] ----------
< 2009-06-08 01:00:19.998 220-You are user number 6 of 50 allowed.
< 2009-06-08 01:00:19.998 220-Local time is now 01:00. Server port: 21.
< 2009-06-08 01:00:19.998 220-This is a private system - No anonymous login
< 2009-06-08 01:00:19.998 220-IPv6 connections are also welcome on this server.
< 2009-06-08 01:00:19.998 220 You will be disconnected after 15 minutes of inactivity.
> 2009-06-08 01:00:19.998 USER username
< 2009-06-08 01:00:20.013 331 User username OK. Password required
> 2009-06-08 01:00:20.013 PASS *******
< 2009-06-08 01:00:20.092 230-User username has group access to: username
< 2009-06-08 01:00:20.092 230 OK. Current restricted directory is /
> 2009-06-08 01:00:20.092 SYST
< 2009-06-08 01:00:20.123 215 UNIX Type: L8
> 2009-06-08 01:00:20.123 FEAT
< 2009-06-08 01:00:20.154 211-Extensions supported:
< 2009-06-08 01:00:20.154 EPRT
< 2009-06-08 01:00:20.154 IDLE
< 2009-06-08 01:00:20.154 MDTM
< 2009-06-08 01:00:20.154 SIZE
< 2009-06-08 01:00:20.154 REST STREAM
< 2009-06-08 01:00:20.154 MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
< 2009-06-08 01:00:20.154 MLSD
< 2009-06-08 01:00:20.154 ESTP
< 2009-06-08 01:00:20.154 PASV
< 2009-06-08 01:00:20.154 EPSV
< 2009-06-08 01:00:20.154 SPSV
< 2009-06-08 01:00:20.154 ESTA
< 2009-06-08 01:00:20.154 AUTH TLS
< 2009-06-08 01:00:20.154 PBSZ
< 2009-06-08 01:00:20.154 PROT
< 2009-06-08 01:00:20.154 211 End.
. 2009-06-08 01:00:20.154 Connected
. 2009-06-08 01:00:20.154 --------------------------------------------------------------------------
. 2009-06-08 01:00:20.154 Using FTP protocol.
. 2009-06-08 01:00:20.154 Doing startup conversation with host.
> 2009-06-08 01:00:20.154 PWD
< 2009-06-08 01:00:20.170 257 "/" is your current location
. 2009-06-08 01:00:20.170 Getting current directory name.
. 2009-06-08 01:00:20.170 Retrieving directory listing...
> 2009-06-08 01:00:20.170 TYPE A
< 2009-06-08 01:00:20.217 200 TYPE is now ASCII
> 2009-06-08 01:00:20.217 PORT 192,168,0,195,16,162
< 2009-06-08 01:00:20.232 200 PORT command successful
> 2009-06-08 01:00:20.248 LIST -a
< 2009-06-08 01:00:20.295 150 Connecting to port 5003
< 2009-06-08 01:00:20.295 226-Options: -a -l
< 2009-06-08 01:00:20.295 226 30 matches total
. 2009-06-08 01:00:20.295 Directory listing successful
. 2009-06-08 01:00:20.295 Reading symlink "access-logs".
. 2009-06-08 01:00:20.295 Reading symlink "www".
. 2009-06-08 01:00:20.295 Startup conversation with host finished.
. 2009-06-08 01:00:23.123 Cached directory change via "public_html" to "/public_html".
. 2009-06-08 01:00:23.123 Getting current directory name.
. 2009-06-08 01:00:23.123 Retrieving directory listing...
> 2009-06-08 01:00:23.123 CWD /public_html/
< 2009-06-08 01:00:23.154 250 OK. Current directory is /public_html
> 2009-06-08 01:00:23.154 PWD
< 2009-06-08 01:00:23.170 257 "/public_html" is your current location
> 2009-06-08 01:00:23.170 TYPE A
< 2009-06-08 01:00:23.201 200 TYPE is now ASCII
> 2009-06-08 01:00:23.217 PORT 192,168,0,195,16,164
< 2009-06-08 01:00:23.232 200 PORT command successful
> 2009-06-08 01:00:23.232 LIST -a
. 2009-06-08 01:00:44.513 Disconnected from server
. 2009-06-08 01:00:44.513 Could not retrieve directory listing
. 2009-06-08 01:00:44.513 Timeout detected.
* 2009-06-08 01:00:44.529 (ESshFatal) Lost connection.
* 2009-06-08 01:00:44.529 Disconnected from server
* 2009-06-08 01:00:44.529 Could not retrieve directory listing
* 2009-06-08 01:00:44.529 Timeout detected.
* 2009-06-08 01:00:44.529 PORT command successful
* 2009-06-08 01:00:44.529 Error listing directory '/public_html'.
* 2009-06-08 01:00:44.529 Error changing directory to 'public_html'.

Wanted to add that I tried unchecking "Show hidden files" (suggestion from a similar problem) but that didn't fix it. Another suggestion said to try "Passive mode", but that option is grayed out for me.

Just tried the latest beta (4.2.1) - that didn't work, either.

liquidcool wrote:

Another suggestion said to try "Passive mode", but that option is grayed out for me.

I would suggest the same. Make sure you select "FTP" protocol, before going to Connection tab.

Strange, I had that set in the saved profile/session, I guess I had to generally set it first. Anyway, that did solve the problem. Thank you for your quick response!

I removed


[Sessions\Default%20Settings]
....

from winscp.ini and error code 2 can't change directory is gone. hope that help you.