Network error: Connection timed out

SDUJS
Joined:: 2019-07-23
Posts:: 1
Location:: USA

Network error: Connection timed out

2019-07-23 20:44

Good Afternoon,

I'm running into an issue where my scheduled task works most of the time. When it fails, even with verbose logging I get Network error: Connection timed out

The question I have is I have the timeout set to 100 seconds but my log shows it failing after 23 seconds. Is there another timeout I'm missing for connections?

My script
open sftp://user:password@sftp.website.com/ -hostkey="ssh-rsa 4096 (key)" -timeout=100 -passive=on

From the log
2019-07-23 02:01:42.214 Connecting to XX.XXX.XXX.XX port 22
2019-07-23 02:02:03.227 Failed to connect to XX.XXX.XXX.XX: Network error: Connection timed out

Thanks,

Chris

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,378
Location:: Prague, Czechia

Re: Network error: Connection timed out

2019-07-26

Please attach a full session log file showing the problem (using the latest version of WinSCP).

To generate the session log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.

Though, in genera, the operating system can choose to timeout sooner. How long does the connection take, when it works?

You can also consider simply retrying the script:
https://winscp.net/eng/docs/script_retry

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