External exception E06D7363

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aaron.dake@...
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External exception E06D7363

I simply selected the "Upgrade" button to go from v 5.17.7 to 5.17.8 and I got this message. I had multiple WinSCP instances open at the time (opening a new instance while an existing one has a dialog open will open in a new window, instead of the current one), so perhaps it had trouble upgrading while the other windows were also open. Could that be related? Now each time I "check for updates" it gives me this error right away. I don't even have to click the Upgrade button. Here is a video of the experience: https://app.screencast.com/H619XsmS5lO3d

Regarding my environment, not much is different or unique with my setup. My computer is only a few weeks old, so it's a pretty fresh install of 5.17.7, with no other file transfer clients installed. Should I try uninstalling and re-installing?

On a side note, I LOVE using your product and find it's the VERY BEST SCP client available!!! I use it for WebDAV and it works perfectly! Thank you so much for providing it for free to the world!!! I will donate soon, I promise!

Aaron
winscp@aarondake.name

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.7

Error message:
External exception E06D7363

Stack trace:
(00128962) KERNELBASE.dll.RaiseException
(000861AF) ntdll.dll
(000729F1) ntdll.dll.KiUserExceptionDispatcher
(0001885D) MSVCR110.dll.longjmp
(000D9A6A) dd10shrd.dll.ExcThrowDragonException
(000D99D8) dd10shrd.dll.ExcThrowComException

Status: other

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

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martin
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Re: External exception E06D7363

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

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