Upload Failing :: Support Forum

Leo-1111 Guest

Upload Failing

2023-01-10 13:00

Hi,

I have checked the Forums but can't find my issue, so going have to reach out..
We currently use FTP to move backup files from offsite to HQ (Encrypted) this is locked down by IP to keep it secure.

When I try and move a file using WinSCP which is larger then 1Mb speed drops to 4Kb and then times out, this issue is only affecting WinSCP, if we use FileZilla get get 4Mb, the problem is I need to automate this process, so Ideally need WinSCP to work.

See attached Filezilla and WinSCP logs, I have removed usernames/IPs etc.

Thanks

Filezilla.txt (7.45 KB, Private file)

Error.txt (70.91 KB, Private file)

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,453
Location:: Prague, Czechia

Re: Upload Failing

2023-01-12

Can you please post new logs (both from WinSCP and FileZilla) that show upload of only single file to an empty remote directory?

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Leo-1111 Guest

See attached files

2023-01-18 10:57

See attached files

WinSCP.txt (8.45 KB, Private file)

Description: WinSCP

FileZilla.txt (6.99 KB, Private file)

Description: FileZilla

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,453
Location:: Prague, Czechia

Re: See attached files

2023-01-19

But the FileZilla log also shows a failed upload:

2023-01-18 09:43:40 1268 2 Command: STOR C_VOL-b002-i16039-cd.spi
2023-01-18 09:43:41 1268 2 Response: 150 Opening data channel for file upload to server of "/CCADC/Incrementals/C_VOL-b002-i16039-cd.spi"
2023-01-18 09:44:20 1268 1 Response: 421 Connection timed out.
2023-01-18 09:44:20 1268 1 Status: Connection closed by server
2023-01-18 09:50:33 1268 2 Error: Connection timed out after 20 seconds of inactivity
2023-01-18 09:50:33 1268 2 Error: File transfer failed after transferring 974,346,752 bytes in 412 seconds

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