Connection Error (I did read the FAQ)

I am not very computer literate, I have installed and changed the firewall settings toallow the program. It is SFTP and I have not been able to connect. This is the software reccomended by the server provider....any help would be appreciated.

What error do you get?

DaYon wrote:

I am not very computer literate, I have installed and changed the firewall settings toallow the program. It is SFTP and I have not been able to connect. This is the software reccomended by the server provider....any help would be appreciated.

Please read documentation for explanation of common error messages when connecting.